Sales Policy

Effective Date: January 2, 2025

Welcome to Balancedluis Fishing Gear Store (balancedluis.com), where we are committed to providing an exceptional shopping experience. This Sales Policy outlines the terms and conditions governing your purchase of products from our website.

1. Order Placement

  • Orders can be placed securely through our website, balancedluis.com.
  • You will receive an email confirmation after placing an order, which includes order details and an estimated delivery date.
  • Ensure all shipping and billing information is accurate to avoid delays.

2. Payment Terms

We accept the following payment methods:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal and other payment options as listed at checkout

Payments are processed securely, and all transactions are encrypted to protect your information.

3. Pricing and Promotions

  • Prices listed on our website are in USD and include applicable taxes unless specified otherwise.
  • Promotions, discounts, and coupon codes are subject to their terms and conditions and must be applied at the time of checkout.
  • We reserve the right to change prices or promotions without prior notice.

4. Shipping and Delivery

  • Shipping is available both domestically and internationally. Rates and estimated delivery times are provided at checkout.
  • Once your order ships, you will receive a tracking number via email to monitor its status.
  • Delays caused by shipping carriers, customs, or unforeseen circumstances are beyond our control.

5. Cancellation and Modifications

  • Orders can be canceled or modified within 24 hours of placement. After this period, the order may already be in processing or shipped.
  • Contact us at info@balancedluis.com or call (405) 330-1551 for assistance.

6. Return and Refund Policy

  • Our comprehensive return and refund policy can be found here.
  • Products must meet the eligibility criteria for returns and refunds as outlined in the policy.

7. Customer Support

For any inquiries or issues related to your order, our support team is here to help:

8. Legal Compliance

By purchasing from Balancedluis Fishing Gear Store, you agree to comply with all applicable local, state, and federal laws governing your use of the purchased products.